Common Heating and Cooling Questions Answered 

  • 1. How often should my HVAC system be serviced?

    Twice a year, usually during Spring and Fall.

  • 2. How long does a system last?

    10-12 years.

  • 3. How often should I replace my filters?

    1-inch filters every 2 months.

    Media filters twice a year.


  • 4. Should I replace my ducts?

    Yes, once every 10 years.

  • 5. Why is my AC loud?

    Motor bearings are going out, or compression is pulling too many amps on startup.

  • 6. Why is one room in my house colder/hotter than the rest of the house?

    Lack of airflow and/or insulation and/or window is not properly sealed.

    How to fix: Adjust air flow, add insulation, or re-seal windows.


  • 7. What is the right AC size for my house?

    Depends on the square footage and efficiency of the insulation in the home.

  • 8. Why is my energy bill so high?

    The unit is running longer due to a lack of maintenance and efficiency of unit.

  • 9. What temp should I keep my AC at?

    Depending on personal preference, most people keep it at around 72.

  • 10. Why is my AC blowing hot air?

    The condenser is not functioning, or the furnace is on.

  • 11. Why is water leaking from my house?

    The primary drain line is backed up.

  • 12. How does an HVAC system work?

    Removes heat and humidity.

  • 13. What is R22, and why is it bad?

    Redundant refrigerant that causes harm to our atmosphere.

    The alternative is R410-A, or soon to be R32 and a new system.


  • 14. What are SEER ratings?

    The efficiency rating of your system. The higher the number, the higher the efficiency.

    We recommend a rating of 17 and above.


  • 15. What does the condenser do?

    Removes heat and pulls air through a coil to remove heat from the refrigeration circuit.

  • 16. How to stop mold in the air conditioner?

    Proper cleaning and UVC light.

  • 17. What does an air purifier do?

    Captures undesirable particles in your home that can circulate through your HVAC system. Also helps with allergens in the house by capturing pollen particles that may be introduced to your home’s atmosphere.

  • 18. Why does my unit smell when it turns on?

    Biological growth on the coil, you should get a UV light to stop the growth and kill bacteria and viruses.

  • 19. What happens during a tune-up?

    Technicians will check the unit to ensure that it is running to manufacturer's specifications. Check all electrical connections and make sure they are tight.

    Check all motors for proper operation.

    Check temperatures to ensure that there is a correct temperature difference

    between the return and supplier.

    Ask questions to the homeowner to be able to pinpoint problem areas in the

    home and provide solutions for those problems.


  • 20. Why should I worry about indoor air quality?

    You spend most of your time inside your house. With IAQ products, you are able to clean and sanitize the air you breathe in your home. With an air scrubber, we can effectively clean the air and surfaces in your home while also killing bacteria and viruses such as COVID-19.

  • 21. Do you suffer from allergies?

    If you do, we have a wide range of products to help eliminate allergen particles inside your home.

  • 22. How does a thermostat work?

    By measuring the temp of the air and turning the unit on or off to satisfy what you set the thermostat to. It will blow the air until your home is cooled or heated to a specific temp.

  • 23. Do you have any more HVAC questions?

    Give the professionals at Parker & Company Heating and Air a call today!

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